Conflict resolution refers to the process of resolving a dispute or contention between two or more parties. It involves understanding the underlying issues, facilitating communication, and finding a mutually acceptable solution. This process can be informal or formal and may include negotiation, mediation, arbitration, or other collaborative strategies. Effective conflict resolution aims to address the needs and interests of all parties involved, minimize hostility, and foster positive relationships. It is essential in various contexts, including interpersonal relationships, workplace dynamics, community disputes, and international relations. The goal is not only to end the conflict but also to create a sustainable solution that prevents future disputes.
The conflict in Goma, DRC, exemplifies the fragility of life as violence deeply affects children, with severe impacts on their safety and education. Armed group M23's takeover led to mass…